Quality Management in Health Care: Principles and MethodsJones & Bartlett Learning, 24/02/2004 - 589 من الصفحات Now in its second edition, Quality Management in Health Care: Principles and Methods addresses the mounting pressure on the health care industry to control costs while providing the highest quality care and services. In doing so, it provides students with a solid foundation in the implementation of quality improvement activities and the tools necessary to evaluate and improve their efforts toward quality of care. With an emphasis on general theory and practical applications, the text delineates the techniques that form the basis of quality management in medicine, such as group processes, process orientation, statistical process control, and statistical techniques. A clear and concise writing style and effective use of examples, illustrations, and case studies elucidate the complex topics presented in the text. |
المحتوى
The Rationale for Quality Improvement in Health Care | 1 |
Group Processes in Health Care Quality Improvement | 13 |
Process Orientation in Health Care Quality | 43 |
Statistical Process Control Basic Principles | 103 |
Statistical Process Control Approaches Basic Theory and Use of Control Charts | 127 |
Advanced Statistical Process Control | 173 |
Advanced Statistical Applications in Continuous Quality Improvement | 239 |
Clinical Processes Clinical Practice Guidelines | 295 |
Strategies for Implementing Quality Improvement | 321 |
Making Continuous Quality Improvement Work Care Management | 365 |
Legal and Regulatory Issues in Quality Improvement | 429 |
The Future of Continuous Quality Improvement in Health Care | 541 |
Glossary | 563 |
| 575 | |
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عبارات ومصطلحات مألوفة
accreditation airflow ALOS analysis ANOVA approach areas assess average calculated centerline Coded common cause variation consumers control chart control limits cost create criteria data collection data set determine diagram disease effect enrollee ensure error evaluate example factors Figure flowchart goal group target guidelines health care delivery health care industry health care organizations health plans Healthcare HEDIS hospital identify implementation indicators individual interventions issues IX-MR chart managed care organization management program matrix Medicaid Medicaid agency Medicare ment methods multiple characteristics myocardial infarction NCQA nonconforming normal distribution organization's organizational outcomes p-value Pareto chart patient payers performance measures physicians plot points population problems procedures QI team QISMC quality improvement regression risk s-chart sample specific staff standard deviation statistical statistical process control subgroup survey Table target values team members techniques tion variables variation